Our wonderful customers are the reason we’re in business. Here are some of the great things they’ve said about us.
We’ll do everything we can to make sure you’re a satisfied customer, too!
“I hired Greg Byler to help train me in the fast lube business when I took on the job of Vice President of Operations for our Jiffy Lube chain. Our company had previously engaged Pit Stop Consulting and Greg Byler to work with our Jiffy Lubes in which time he helped us increase our ticket average over $8.00. Greg helped turn around our lubes to a profit in which we had not come close to in prior years. Our ticket average went up another $8.00 company wide. Our cost of goods dropped from 25% to 21% and consequently profits increased. Greg has assisted in organizing our Jiffy Lube operations, created a very effective training department and helped us through a time of real change for the better. Our Jiffy Lubes are now profitable and running very well.”
“Not only does Greg have a vast knowledge for the lube business he loves it and it shows with his results. I would strongly recommend any lube operator in utilizing Greg Byler and Pit Stop Consulting to help them improve their business.” Richard Smith, VP of Operations F.L. Roberts Golden Nozzle Car Washes & Jiffy Lubes, Springfield, MA – 19th largest car wash chain in America
“After Greg’s training our fast lube increased its ticket average over $15 after all discounts! He reduced our lube labor by 7%. Our speed of service is better and customer satisfaction is up. Cost of goods has been reduced from 26% to 20.5%.
Our car wash dollar per car went up over $2 per car overall. Labor has dropped 5%.”
“The momentum has been sustained despite our local economy being hit very hard when nearly all of the local U.S. military base was mobilized to Iraq. In addition, we managed to make more money this year than we did last year in spite of the downturn of the local and national economy. I attribute this to the training Greg provided us and the efficiencies he introduced.”
“The professionalism and effectiveness of Greg’s training is excellent and I am very satisfied with all of the work he has done for us. I would recommend him to any car wash/ lube owners. You will get your money’s worth when you engage his services.” Jerry Orten, Owner Water Works Car Wash and Lube, Hopkinsville, KY
“I hired Greg Byler to improve production, volume and ticket average at my lube shop. I found his methods to be very effective, to the point and customer friendly. The production procedures he implemented have improved our efficiency, bay times and decreased our exposure to damage claims. The extra services, service review methods and service advisor tools, technique and approach have been fantastic. Our ticket averageincreased on a monthly average of at least $21.00 per car and we have seen a steady increase in our monthly volume. I would recommend this no-nonsense method of training to anyone seeking to improve their profitability (Except my competitor down the street).” Matthew Cardon, Cardon’s LLC, Idaho Falls, ID